First login
Access the panel, find your server credentials, and connect via console or SSH.
Read guideDocumentation and guides.
Practical guides for getting started, configuring your server, and troubleshooting common issues.
01Getting Started
From purchase to playable.
Walk through the first steps after your server provisions.
Minecraft: Java setup
Install Paper, configure server.properties, and connect with your client.
Read guideMinecraft: Bedrock setup
Configure the dedicated Bedrock server and enable cross-play.
Read guideVPS: Initial SSH
Connect as root, create a user, harden SSH, and set up a firewall.
Read guidePanel tour
Console, file manager, schedules, backups, sub-users, and settings overview.
Read guideAdding SSH keys
Secure your VPS with key-based authentication and disable password login.
Read guide02Configuration
Tune your server for your workload.
Performance tuning, software selection, and advanced setup.
Switching server software
Change between Vanilla, Paper, Purpur, Fabric, Forge, Spigot, or custom JAR.
Read guideInstalling modpacks
One-click modpack library (FTB, ATM, RLCraft, etc.) and manual mod installation.
Read guideJava tuning & flags
Optimize JVM flags for your RAM allocation — G1GC, ZGC, heap sizing, and more.
Read guideScheduled tasks
Automate backups, restarts, commands, scripts, and world saves on cron schedules.
Read guideSub-users & permissions
Grant teammates console access, file manager, schedules, or full admin — scoped per user.
Read guideVPS: Docker & containers
Run Docker, Podman, or Kubernetes on your VPS with full kernel access.
Read guide03Migration
Moving to Vertice Host.
Free migration assistance for game servers and VPS. We handle the transfer.
Game server migration
World files, configs, plugins, mods, and databases transferred free of charge.
Request migrationVPS migration
Disk images, databases, and configurations moved with minimal downtime.
Request migrationSelf-service migration
Download backups, use rsync/scp, or clone via the panel — your choice.
Read guide04Troubleshooting
Common issues and fixes.
Quick answers to the questions we hear most often.
Server won't start
Check console for errors, verify Java version, inspect server.properties, and review recent changes.
Read guideConnection timeout / can't join
Verify IP and port, check firewall rules, confirm server is online in panel, test with local client.
Read guideLag / TPS drops
Check CPU/RAM usage, review plugins/mods, optimize Java flags, consider plan upgrade.
Read guideOut of memory errors
Increase heap (-Xmx), reduce view distance, limit entities, or upgrade RAM.
Read guideVPS: SSH connection refused
Check if server is running, verify SSH service, check firewall, use panel console as fallback.
Read guidePanel not loading
Clear browser cache, try incognito, check for ad blockers, or use direct panel URL.
Read guide05API Reference
Automate everything.
Full REST API for provisioning, managing, and monitoring your infrastructure.
Authentication
API tokens with scoped permissions. Generate, rotate, and revoke from the panel.
View docsServers
List, create, start, stop, restart, reinstall, resize, and delete servers programmatically.
View docsBackups
Trigger snapshots, list restore points, download backups, and configure schedules.
View docsWebhooks
Real-time events for server state changes, backup completion, billing, and alerts.
View docsTerraform provider
Community-maintained Terraform provider for infrastructure-as-code workflows.
View on GitHubCan't find what you need?
Our support team writes the docs and runs the infrastructure. They know the answers.