SSL / Security Policy

Vertice Host
Operated as a branch/service of MoradoSolution
Proprietor: Vandana Shankarmal Kumardey

Vertice Host provides SSL certificates (including Let's Encrypt integration) as a convenience for customers. Certificates may be automatically renewed where technically feasible.

• Vertice Host is not liable for certificate issuance failures or validation delays caused by upstream Certificate Authorities.
• Customers may install custom SSL certificates where supported by the service plan.
• SSL configuration must comply with current security best practices.

• Domain registration and management services are provided through third-party registrars.
• Vertice Host acts as a reseller and is not responsible for registrar policies, pricing changes, or disputes.
• Customers are responsible for ensuring domain contact information is accurate.
• Customers must renew domains before expiration to avoid service interruption.
• Domain transfers follow registrar-specific procedures and timelines.

• Traffic is encrypted in transit using TLS 1.2+ where applicable.
• Passwords are stored using industry-standard hashing algorithms (bcrypt/argon2).
• Staff access to customer data is limited to what support genuinely requires and is logged.
• Vertice Host implements network-level DDoS mitigation, intrusion detection, and regular vulnerability scanning.

• Customers must maintain the security of their own applications, containers, and operating systems.
• Vertice Host is not liable for security breaches resulting from customer misconfiguration, unpatched software, or weak credentials.
• Customers should enable two-factor authentication where available.
• Regular security updates and patching are the customer's responsibility for self-managed services.

In the event of a security incident affecting customer data, Vertice Host will notify affected customers without undue delay and take appropriate remedial action.